Chasing referrals to Secondary Care

Are you still waiting to hear from a hospital or service regarding a referral or self-referral that was made?

You can contact the service directly by using one of the following options.

1. For new referrals sent via the Electronic Referral System (ERS) The contact details for patients wanting an update is (0161) 778 2233 and follow the automated instructions.

2. For follow up appointments you should contact the team directly, this can be by calling the hospital switchboard and asking to be put through to the secretary of the specialist you are seeing.

3. You can contact the Patient Advice and Liaison Service

PALS department

Northern Care Alliance NHS Foundation Trust

Unit 7/8 Whitney Court

South Link Business Park

Hamilton Street

Oldham

OL4 1DB

0161 778 5665 [email protected]

 

4. For Mental Health Services provided by the NHS Service Contact details as follows:

Talking Therapies Tel No: 0161 253 5258

 

5. For Psychological Therapies and Live Well Service you can Self Refer by going online to bury.gov.uk/livewell-referrals