GP Patient Survey results 2023
Good overall experience of this practice – 87%
Easy to get through to this GP practice by phone – 85%
Helpfulness of receptionists at this GP practice – 92%
Satisfied with the general practice appointment times available – 70%
Offered a choice of appointment when last tried to make a general practice appointment – 80%
Satisfied with the appointment offered – 79%
The healthcare professional was good at giving the patient enough time – 93%
The healthcare professional was good at listening to the patient – 96%
The healthcare professional was good at treating the patient with care and concern – 96%
The patient was involved as much as they wanted to be in decisions about their care and treatment – 96%
The patient had confidence and trust in the healthcare professional they saw or spoke to – 99%
The patient’s needs were met – 98%
Go to the GP Patient Survey website to see the full results for Townside Surgery and to download the Survey Results.
