Townside Surgery

Townside Primary Care Centre, 1 Knowsley Street, Bury, BL9 0SN

It's Monday 11:04 AMWe're open

NHS

Telephone: 0161 762 1600

Fax: 0161 762 1604

Out of Hours: 0161 763 4242

Home Visits

Please note that chest pain, shortness of breath, and loss of consciousness are emergencies. Please dial 999 for these symptoms, do not request a visit as the GP cannot get to you urgently.

Requests for visits should ideally be made before 11am as the Doctor’s visiting normally take place after morning surgery.

Please only request home visits if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

Whenever possible, try and come into the surgery as facilities here are far better for examination and treatment. It helps us to judge the urgency of the call if you describe the symptoms. The receptionists are trained to deal with your call so do expect to be asked.   All information is confidential. The doctor may telephone prior to, or instead of, visiting.

Children

Sick children will always be seen as soon as possible if brought into the surgery; it is not appropriate to wait for a visit. We rarely visit children at home as a responsible adult should be available to bring them to the surgery.

Our Home Visiting Policy

Our home visiting policy is based on RCGP guidelines. You cannot insist that a GP visits you at home.

A GP will only visit you at home if they think that your medical condition requires it. A GP can also decide how urgently a visit is needed.

Due to increasing demand GPs can no longer automatically visit any patient who requests a home visit. All visits must now be triaged and dealt with according to clinical need.

GPs are better able to assess patients in the surgery where they have access to specialist equipment, good lighting and examination facilities and therefore it is always the preferable site for any consultation.

GPs are not responsible for ensuring that a patient has financial means to attend the surgery nor that the patient chooses to register with a practice that is difficult for them to get to due to bad weather or lack of transport.

GPs are not obliged to visit a patient if they have assessed the patient’s clinical need on the telephone and found them to be suitable for an alternative method of healthcare.

As long as the GP has provided a plan for a patient (which may be an appointment the same day, a future day, telephone advice or attendance at other healthcare site such as A&E, and a message has been communicated via reception), then the partners of will support any such decision made.

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Opening Times

  • Monday
    08:00 - 18:30
  • Tuesday
    08:00 - 18:30
  • Wednesday
    08:00 - 18:30
  • Thursday
    08:00 - 18:30
  • Friday
    08:00 - 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED